FAQ Page

Title: Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 2–5 business days. After shipment, delivery times generally range from 2–6 business days within the United States and 14–21 business days for international orders, depending on destination and customs processing.

Shipping times are estimates and may vary slightly depending on supplier location and carrier conditions.

Do you offer free shipping?

Yes. Irisport currently offers free standard shipping on all orders.

Can I track my order?

Yes. Once your order has shipped, you will receive an email containing tracking information so you can follow your delivery.

Tracking updates may take 1–3 business days to appear.

Can I cancel my order?

Orders can typically be canceled within 24 hours of purchase, provided the order has not already entered the fulfillment process.

If you need to cancel an order, please contact us as soon as possible.

What should I do if my order arrives damaged or incorrect?

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days and include photos of the product and packaging. We will work with our fulfillment partners to resolve the issue.